Humanity
People can only trust what they understand. Adoption, behaviour and clear decision-making are not an afterthought change package for me — they are where the design begins.
About me
I turn technology intoconcrete results.
I'm Khaldoon Esmail. ICT Manager with experience in AI automation, web development and IoT. I combine infrastructure, process optimisation and digital innovation to make work smarter, faster and safer.
People first. Business smarter. Technology connected.
- ICT Manager
- AI & Workflow Automation
- IoT engineer
- Web developer
- Trainer
- Digital transformation
My perspective
Humanity. Business. Technology. Connected.
Business
A system that delivers no value is not a system, it's overhead. I work from outcome metrics: time, error reduction, throughput, decision speed.
Technology
Stack follows strategy, not the other way around. I choose architecture that scales without rebuilding — modern, proven building blocks, no heroics.
Timeline
Work & education
- Jul 2022 – present
ICT Specialist · ICT Manager
Maas College B.V — Rotterdam
- Responsible for daily ICT environment management: workstations, accounts, printers, backups and security measures.
- Google Workspace management for education environments — account management, permissions structure, support and user setup.
- Technical support for exams, student tracking systems and website management.
- Driving force behind a safer and more efficient digital work environment through updates, security and structured technical management.
- Nov 2020 – May 2021
IoT Intern · graduation project
Axians NL — Rotterdam
- Developed an IoT application for industrial clients as graduation project.
- Connected sensors and microcontrollers to a cloud platform for data collection, filtering and visualisation.
- Worked with hardware and software around IoT — Node-RED, MQTT and cloud integrations.
- Sep 2019 – Jul 2021
Associate Degree · Internet of Things
Hogeschool Rotterdam
- Specialisation in embedded systems, sensors, data processing and cloud integration.
- Alongside studies, guided fellow students as Peer Coach and organised knowledge sharing around technical topics.
- Sep 2006 – Jul 2010
Bachelor in Economics
Tishreen University — Syria
- First degree. Explains why I read systems not just technically, but also in terms of process, value and organisation.
Skills
What I've actually had my hands on.
AI toolsprompt engineeringn8n workflowsprocesautomatiseringAI-integraties
LinuxDockerGitHubCloudMonitoringNetworking
PostgreSQLMySQLSQLMongoDBJSONSupabase
ArduinoRaspberry PisensorenmicrocontrollersNode-REDMQTTcloudkoppeling
Certifications
- Cisco IoT FundamentalsCisco
- Google Workspace AdminGoogle
- Web Developer BootcampUdemy
- Entrepreneurship ProgrammeRabobank
Languages
- ArabicNative
- DutchFluent
- EnglishAdvanced
Three languages as a bridge — Arabic is my mother tongue, Dutch is my work language, English is standard for international projects. I deliver trainings in all three.
Volunteering
Knowledge doesn't share itself.
Peer Coach
Hogeschool Rotterdam
Guided fellow students within the programme and supported knowledge sharing around technical and study-related topics.
Computer Trainer
Stichting Nieuw Thuis Rotterdam
Shared digital skills with newcomers — from the conviction that technology only has value when people can work with it.
Ways of working together
- Exploratory conversation or working session
- Fixed day/week per month as trusted advisor
- Project or trajectory with scope and outcome
- Interim ICT role, IoT or automation pilot
- Keynote, workshop or in-company training (NL · EN · AR)
What sets me apart
The combination. ICT management in an education context teaches you that technology only works when users accept it. An IoT graduation project teaches you that data without integration is worthless. And a background in economics ensures I measure every technical proposal against a business yardstick.
A conversation beats a quote form.
First 30 minutes without obligations. What you're facing is usually clearer than what you're trying to solve — and that's where I like to start.