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Khaldoon·Esmail

Holding · ICT manager · interim

ICT consolidation post-merger

Two SME organisations · post-merger

Problem

Two parallel stacks, duplicate licences, conflicting identity and data models.

Approach

Operating model in 6 weeks, vendor rationalisation in 12 weeks, identity migration in 16 weeks — controlled, not big-bang.

Result

Licence costs −31%. 4 systems consolidated. One workable IT governance instead of two.

Stack

Microsoft 365Entra IDServiceNowZero-trust principes

Project Impact Score

Human Impact
Business Impact
Tech Depth

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